Frequently asked questions

All you want to know about fragrance samples

Find answers to common questions about fragrances, ordering, and delivery. Can't find what you're looking for? We are here for you.

500+
Fragrances
21,000+
Orders
4.7/5
Trustpilot
3–7 days
Delivery
Products & authenticity
QWhat does Be Frsh sell?

Befrsh.com is a Finnish online store that sells authentic niche and designer fragrances in small sample-sized bottles. We decant fragrances from their original perfume bottles into sterile spray bottles. This way, you can test perfumes before purchasing a full bottle – easily, affordably, and without commitment.

QAre Be Frsh perfumes authentic?

Yes, all befrsh.com perfumes are 100% authentic and have been decanted from official retail packaging. We do not sell copies or knockoff products – only original, genuine fragrances from well-known brands.

QHow can I be sure I'm getting the right scent?

All fragrances are clearly marked with the product name and brand. We use hygienic decanting tools and perform the process carefully to ensure you receive exactly the fragrance you ordered – nothing else.

QWhat is the difference between designer and niche fragrances?

Designer fragrances are widely available classics from renowned fashion houses—often approachable and versatile. Niche fragrances come from specialized perfume houses that focus on rarer ingredients and distinctive scent compositions.

A sample size allows you to explore both without the price tag of a full bottle—the perfect way to find your style.

QWhat are EDP, EDT, and parfum — what do the differences mean?

EDT (Eau de Toilette) typically contains about 5–15% fragrance oil and is lighter and fresher — lasting on the skin for typically 3–5 hours. EDP (Eau de Parfum) is more intense (15–20%) and lasts 5–8 hours. Parfum / Extrait is the strongest (20–30%) and remains on the skin for up to a whole day.

Our samples always have the same concentration as the original bottle — you get the exact same scent experience in a smaller size.

QHow do I choose my first fragrance sample?

If you don't know where to start, a fragrance set is the easiest way: three compatible scents at once, allowing you to compare and find your favorite without commitment.

You can also consider what types of scents you've liked in the past — fresh citruses, warm spices, sweet gourmands, or clean florals? Our category filters will help you find candidates that match your profile.

Order & delivery
QHow quickly does Be Frsh deliver orders?

We pack and dispatch orders in approximately 1–3 business days. Delivery within Finland usually takes about 2–4 business days. We deliver orders carefully packed as tracked parcels. All products are protected during transit, and you can choose a pick-up point at checkout.

QWhat does delivery cost?

You will see the up-to-date delivery costs at checkout, depending on your chosen delivery method. We often offer free shipping for larger orders — it's worth checking the notification at checkout and our newsletter for campaigns.

QDo you deliver abroad?

We deliver to Finland, the EU, and selected international destinations. Exact delivery methods and prices will be shown at checkout.

QCan I take a sample in my carry-on?

Yes! 2ml sample bottles easily fall under the EU's 100ml liquid rules. You can take your entire small sample collection with you on the flight without any problems — the Travel Case protects the bottles during transport.

QCan I order samples as a gift?

Absolutely! Fragrance sets are a popular and easy gift — three complementary scents elegantly packaged. You can also create your own selection from your favorite samples. The recipient can discover a new favorite without committing to a full bottle.

Returns & Support
QCan I return the perfume sample I purchased?

Yes, you have the right to cancel your order within 14 days, provided the product is unopened, unused, and in its original packaging.

Please note that perfumes and other decanted products are classified as hygiene products, and the right of return does not apply to opened or used products for hygiene reasons.

If the product you received is faulty or incorrect, please contact us without delay – we will resolve the situation quickly and fairly.

QThe product arrived damaged or I received the wrong product — what do I do?

Our apologies! Please contact us as soon as possible with your order number, and we will resolve the situation quickly and fairly. We always rectify incorrect and wrong deliveries.

Benefits & loyalty
QDoes befrsh.com have any discounts or loyalty programs?

Yes! We offer discount codes, promotions, and special benefits to newsletter subscribers. Returning customers often receive early access to new perfumes and limited-edition fragrances – straight to them first.

In addition, we have our own VIP program, where you can earn points with every purchase. These points can be used as a discount on future orders. The more you order, the more you save – and you'll also be among the first to know about new launches and rarities!

Join now and elevate your fragrance experience to a new level.

QHow do I get a discount code?

The easiest way: subscribe to our newsletter to receive a discount code as a welcome gift, and be the first to hear about new launches and limited fragrance editions. Additionally, with our VIP points program, you earn points for every purchase — these points can be used as a discount on future orders.

No matches. Try another search term or contact us and we'll help right away.

Didn't find an answer?

Our customer service is happy to help you with fragrance choices, orders, and everything in between. We usually respond within one business day.